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04 / 04 · Audit, then implementation

Web & digital analytics.

We set up and repair analytics so you can understand how people find your website, use your product and become customers. We document what is tracked and check that consent settings match your requirements.

Example

The tracking plan.

Your tracking plan lists each event, when it should be recorded and who owns it. It also documents consent requirements.

Artefact

Example

checkout_started
Cart proceeds to payment step — consent-gated, server-side — Owner: E-commerce
trial_activated
First core action completed post-signup — Owner: Product
lead_submitted
Form completes with a valid work email — Owner: Marketing

Event · Fires when · Owner

What we do

How we can help

Analytics platform implementation

Set up or repair Google Analytics, Adobe Analytics, Mixpanel or Amplitude around the questions you need answered.

A measurement plan matched to your platform

Tag management & tracking

Review and manage the tags that collect website data, with documented events and consent settings.

Tag governance and a documented tracking plan

E-commerce analytics

Measure transactions, product performance, cart abandonment, marketing attribution and repeat purchases.

Funnel and attribution reporting, first touch to repeat order

Product analytics

Track feature usage, activation and retention to see where users get stuck or leave.

An event model tied to activation and retention

How it runs

How the project works

  1. 01

    Audit

    What is tracked today, what is broken, and where the data disagrees.

  2. 02

    Measurement plan

    The events, parameters and owners that answer your actual questions.

    The tracking plan

  3. 03

    Implement or repair

    New tagging, or fixing what already exists — whichever the audit calls for.

  4. 04

    Validate

    Check that events are recorded correctly in each reporting platform.

  5. 05

    Hand over

    Give your team the tracking plan and instructions for maintaining it.

    The tracking plan, yours to maintain

Working with us

Audit, implementation and support

Audit
Fixed scope
Implementation
A defined engagement, scoped from the audit
Ongoing governance
Month to month
Privacy
Consent-mode, regional rules, server-side where needed

Fit

Who this suits.

This works when

  • Numbers do not match between platforms and nobody trusts the dashboard
  • Product teams are deciding on instinct rather than usage data
  • You are launching a new site or product and want tracking built in from day one

Before you start

  • Campaign management and creative production are outside this service.
  • We assess any underlying data issues before adding tracking.

FAQ

Questions we get asked.

We work with Google Analytics, Adobe Analytics, Mixpanel and Amplitude. The choice depends on your needs and budget.

We assess it when browser tracking loses data or when you need more control over data handling. The audit identifies whether it suits your setup.

Consent-mode by default, tuned to the regions you operate in. Nothing fires ahead of consent, and the tracking plan documents exactly what is gated.

Yes. Where appropriate, shared user identifiers connect acquisition and product events so you can analyse activation and retention.

Let's make sense of your digital data.

Book a call to discuss what you need to track or what is wrong with your current setup.

Book a call